Casumo Bonus, App, Site, Casino, Scam and Customer Service

Launched in Scandinavia back in 2012, Casumo has subsequently had a huge positive impact since expanding into the UK market.

Last Updated on September 24, 2019 by Tipster

Casumo Bookmaker History And License

Launched in Scandinavia in 2012, Casumo has subsequently had a huge positive impact since expanding into the UK market, providing a uniquely fun online casino experience to its players.

It has marketed itself as a very different type of casino, offering quirky characterizations in its marketing that saw it win an award at the 2016 EGR Nordic awards for Best Marketing Campaign. It also offers a plethora of casino games and this has seen a stratospheric rise to popularity. This is a casino that prides itself on making people smile.

Casumo has been registered with and is licensed by the biggest and best online gambling authorities – the Malta Gaming Authority and the UK Gambling Commission, so they are deemed perfectly safe and regulated within many countries throughout the world. Further to this, it is also completely secure when it comes to protecting your financial and personal data as it uses top range 128-bit SSL encryption technology to make sure that the hackers are unable to get into your personal data.

Casumo Bonus

The Casumo casino bonus is pretty impressive when compared to the whole range of online casino bonus offers out there. While it’s not the biggest sum of money available in the UK market right now, it offers some free spins, which really helps if you are a fan of the reels.

Once you register at the casino, you will receive 30 free spins, with no obligation, and before you even make your first deposit. If you do choose to make a deposit, the casino will match it 100% up to a total of £300 in bonus cash. This all sounds pretty good so far, but rest assured that this is not a scam. As always, however, the Casumo welcome bonus does come with terms and conditions. You can see all the details in the table below, and we’ll take you through the fine print, just so that know what the score is, should you choose to accept the bonus.

The slot games all count 100% towards the requirement, while video poker counts for 30%. Beyond this, no other games contribute at all. So, if you aren’t much a slot player, then you might be better off looking to at the Grosvenor Casino welcome bonus. Also, remember that if you do try to withdraw your money before the wagering requirements are met, then you will lose all your bonus money

Casumo App | Site

The Casumo website is great. It looks simple and this makes it very easy to navigate and use. It is laid out very different to many online casinos, but this isn’t necessarily a bad thing. The main menu is down the left-hand side, as opposed to across the top like many other sites. Here you can log-in, sign up or check out the game selection; the help is also to be found here. To the right of this, there is a big Casumo style banner, featuring its special character, which offers the casino welcome bonus. You can choose to create your account here. Scroll down and you’ll get a choice of the top games.

Casumo Site

The game browser isn’t as split up as many others. You can’t choose table games or jackpots. You can just look at the top list games, check out all the games or search your specific game. In a way this makes it a bit trickier if you want to browse the table games as you won’t be able to do so as easily as with some other casinos. However, the search function is great and if you wish to find a specific game then it’s very quick and easy.

There is no doubt that Casumo has come up with a highly impressive Casumo casino app that works smoothly and effortlessly. It has been built using HTML 5, and because of this, it works perfectly on any smartphone – whether it’s Apple, Android or even Blackberry or Windows. The use of this technology means that there are great swipeable menus, a top tap and search function and also pinch technology.

It’s clearly a great app, but what about the games? Well, there are masses of games to choose from when you go on the Casumo casino mobile app, compared to other casino apps. You have access to top games such as Starburst and Thunderstruck II if you want the slots, or you could hit the tables with games such as Subtopia Blackjack and Roulette. You can also hit the live casino as well for something different. The technology is seamless, the games are great and this is a top mobile offering.

Casumo Casino

There are around 860 games in total, with around 785 of these being video slots. If slots are your thing, then you get to choose from classic games such as Thunderstruck 2 and Slots o’ Gold as well as branded games such as Guns N’ Roses and Jurassic Park. As well as this, there are also about 30 jackpot games on which you can place your bets, including the record breaking progressive jackpot games Mega Moolah and Hall of Gods. However, this casino is more than just the sum of its online slots.

If you are more of a fan of table games, then you’ll certainly have your pick of the best. This casino offers around 15 roulette tables, including variations such as Keybet Roulette and Monopoly Roulette; 19 blackjack games, including Blackjack Double Exposure and Blackjack Pro; 9 video poker games such as All American and Jacks or Better Classic; as well as about 25 more to choose from such as baccarat, Texas Hold’em, Casino Stud Poker, Punto Banco, Red Dog and more. One area of online casinos which have exploded in popularity in recent years are live casinos. Alongside these regular table games, you can always hit their live offering, which is powered mainly by Evolution Gaming and NetEnt. You can take your pick from top games such as Dream Catcher, Live Roulette, Live Blackjack, Live Baccarat, Live Hold’em and more.

Casumo Deposits And Withdrawals

There aren’t a vast number of payment options with Casumo casino compared to others, but they do have some great, safe and quick depositing methods. You can choose from Visa and Maestro credit cards, Visa Debit, Switch and Solo, Neteller, Paysafecard, PugglePay, Bank Transfer and Skrill. For fast and easy deposits, you may also find Payforit especially convenient.

On most of the deposit options, the minimum deposit is £10, although Paysafecard has no minimum deposit and Skrill has just a £5 minimum deposit. Furthermore, all transactions are immediate and all safe and totally secure.

When withdrawing, you can use all of the same options that you have for depositing. Generally, the withdrawals are approved straight within the same day but the time it takes to reach your account all depends on the method that you use. Debit and Credit cards, such as Visa, tend to take 1-3 days to process and receive, as do bank transfers. However, if you choose to withdraw via Skrill or Neteller, then these are generally instant. Another bonus is that not only are there no fees attached, but there are no withdrawal limits, so you are able to get to your winnings straight away, no matter how big.

Casumo Scam

It isn’t just the licenses that prove that this is a stand-up casino. One big coup that it has is the 3-year deal that it signed with Wembley Stadium, which allows it access to marketing and advertising within the Stadium. A big and public body like this wouldn’t ever align itself with a scam casino, so this in itself indicates that it is a very safe and trustworthy casino. Alongside that, it is linked with the very best gaming providers, such as NetEnt and Microgaming, which shows that this is a casino that can be completely trusted and is not some kind of Casumo scam.

Casumo Customer Service

In general, the customer support at Casumo is decent. The operator recommends that you use the live chat option, as this is where you are likely to get the best customer experience. This is available to players 24 hours a day, 7 days a week, and is operated by attendants who are quick, professional and knowledgeable.

There is also the option to contact them via email on hey@casumo.com. The one issue here is that there is no phone number on which to contact them, which lets them down a little as some people like to be able to talk to someone in person. In general, this is a good service and the department are very knowledgeable and helpful. The addition of a phone number would make it even better though.

If you have a more standard query, then the FAQ section is a decent one. It is both comprehensive and in-depth and can help you out with the majority of standard queries to do with your accounts, depositing and withdrawing, bonus queries and transaction queries. This is definitely somewhere to check out first as you are likely to be able to find out most of what you need here.

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